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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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RV Wanderer

March 20, 2026

5  out of  5
rating by RV Wanderer
"I went into State Farm today just to see if it would be worth swapping to a “Real Person” company instead of the company we had for over 15 years where you only got to speak over the phone. I was greeted by Andrea and she walked me through everything and made me feel like I had been their customer forever. During our conversation Hunter came in and introduced himself and was really down to earth and friendly. I’m huge on customer service and they knock it out of the park. Needless to say I saved over 150 a month by swapping my vehicles insurance today and they earned a lifetime customer. Go in and see Andrea and see what you’ve been missing with your online insurance companies. Sometimes local is better."
We responded:
"We really appreciate your 5-star review, it means a lot to us! We are always happy to help with anything insurance related—whether it is finding the right coverage or answering general questions."
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Douglas H

March 12, 2026

5  out of  5
rating by Douglas H
"Great knowledge of insurance questions we had."
We responded:
"Thank you for your 5-star review. We appreciate your feedback and are pleased to know you had a positive experience with State Farm Agent Hunter O'Neal’s Team. Should you have any further questions or require assistance, please do not hesitate to contact us here in Parsons ."
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Mandy Taylor

March 12, 2026

5  out of  5
rating by Mandy Taylor
"Shanna Frazier was very helpful in helping answer our questions as well helping with changing insurance policies."
We responded:
"Thank you for your wonderful feedback. We are pleased to hear that you had a positive experience with us here on State Farm Agent Hunter O'Neal’s Team. "
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John May

March 11, 2026

5  out of  5
rating by John May
"Emily over at Hunter‘s office not only helped me save money on my auto policies. She also helped me go through each individual Auto policies and adjust each one of them individually to get the maximum coverage for each vehicle. I have been with State Farm for over 20 years and I’m relatively new with this agent and his staff and I believe they went above and beyond my expectations. - John"
We responded:
"We really appreciate your 5-star review, it means a lot to us! We are always happy to help with anything insurance related—whether it is finding the right coverage or answering general questions."
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Logan Sommer

March 4, 2026

5  out of  5
rating by Logan Sommer
"Shanna was a great help, she got my insurance back to me in a timely manner and was a huge help."
We responded:
"We genuinely appreciate your 5-star review. It is our goal to provide high-quality insurance services, and we are happy to know that we met your expectations! "
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Ronnie Mcclenning

February 10, 2026

5  out of  5
rating by Ronnie Mcclenning
"Emily, she is a very great agent. Very good at knowing what to do with anything I have questions about."
We responded:
"Thank you for your 5-star review. We appreciate your feedback and are pleased to know you had a positive experience with State Farm Agent Hunter O'Neal’s Team. Should you have any further questions or require assistance, please do not hesitate to contact us here in Parsons ."
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Stan “Stantastic” Holmes

January 1, 2026

5  out of  5
rating by Stan “Stantastic” Holmes
"Shanna is the best! She helped me transfer insurance from one state to another and answered all my questions! Professional, courteous, fast and furious! All around great person, I would give her 10 stars but Google limits talent ratings ! Great experience and I'm shopping for something to insure just to go back and enjoy the conversation!"
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Jason Dantic

August 18, 2025

5  out of  5
rating by Jason Dantic
"Fast service, honest quotes."
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Webbster 115

July 24, 2025

5  out of  5
rating by Webbster 115
"Great people to work with!"
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Hannah Paul

July 3, 2025

5  out of  5
rating by Hannah Paul
"The Hunter O’Neal State Farm office helped us complete a new claim from start to finish with ease and competence. Starting a new claim on what was a stressful event actually turned into a positive experience after talking with Hunter and Missy. They were quick to respond to all our questions and were very knowledgable of each aspect from starting a new claim to explaining each step along the way. Definitely recommend this office!"
We responded:
"Hey im glad we were able to help you during this time! thank you and we are always here for you all!"
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Lauren Shepard

May 19, 2025

5  out of  5
rating by Lauren Shepard
"Shanna helped me set up auto+renters insurance coverage and was so helpful! She answered my (many) questions, was very professional and knowledgeable, and was an overall delight to talk to. Thank you for your excellent service!"
We responded:
"Thank you Lauren! "
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Jamie Boyd

May 1, 2025

5  out of  5
rating by Jamie Boyd
"Best Insurance Company I have ever Had, Hunter and His Staff are Professional and very Knowledgeable to get you the Coverage you Need. No Hidden Cost, No Run Around, Just Great Local People Taking Care of Their Community with Needs to Fit Anyone!!! Top Notch!!! I will Continue to Refer Family and Friends."
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Darrell Goedecke

March 23, 2025

5  out of  5
rating by Darrell Goedecke
"Shanna was very patient, knowledgeable, and kind."
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Terri Goedecke

March 23, 2025

5  out of  5
rating by Terri Goedecke
"Shanna is very friendly and knowledgeable."
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Larry Billman

March 2, 2025

5  out of  5
rating by Larry Billman
"Employee has remarkable customer service, and is more than willing to help anyway possible"
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Brandon Adamson

February 14, 2025

5  out of  5
rating by Brandon Adamson
"They are absolutely great people who always do anything they can to help me out. Also, they consistently provide the best rates I have found."
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Shannon Stodola

December 21, 2024

4  out of  5
rating by Shannon Stodola
"Shana is very helpful 😊"
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Sean Slocum, II

October 9, 2024

5  out of  5
rating by Sean Slocum, II
"I’ve had nothing but positive experiences here. I trust Hunter and his team for anything I may need."
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Brandon Tiecke

October 3, 2024

5  out of  5
rating by Brandon Tiecke
"Always a great experience with Shanna."
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Kyler Jones (Kj)

October 2, 2024

5  out of  5
rating by Kyler Jones (Kj)
"Shout out to State Farm This is a very good place to pay your insurance and Very nice people they’re really good place make sure you check them out."
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David Terhune

August 26, 2024

5  out of  5
rating by David Terhune
"I have been through quite a few unsatisfactory insurance agencies and have been disappointed quite a few times. I am glad I was able to get ahold of Emily through State Farm and give this organization a try. I have been thoroughly impressed by Emily's initiative and capabilities. I don't think I would want to go anywhere else for insurance."
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David Terhune

August 26, 2024

5  out of  5
rating by David Terhune
"Emily was a shining star! Hands down the best customer service I have ever received. I don't think I'll ever be going to a different insurance!"
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Raygan Cunningahm

August 26, 2024

5  out of  5
rating by Raygan Cunningahm
"I can't say enough good things about my experience with Shanna at State Farm! From the very first interaction, she has been nothing short of exceptional. Whether I have a quick question about my policy or need detailed information about coverage options, Shanna is always just a message away, ready to assist with a prompt and thorough reply. Her knowledge of insurance is impressive, and she takes the time to explain everything in a way that's easy to understand. I never feel rushed or dismissed; it’s clear that she genuinely cares about her clients and wants to ensure we have the best coverage for our needs. If you're looking for an insurance agent who goes above and beyond, Shanna is the one to call! Thank you, Shanna!!!"
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Bowen Milham (Gaming)

August 24, 2024

5  out of  5
rating by Bowen Milham (Gaming)
"Emily was really awesome! Would recommend her to anyone."
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casimer ciulla

August 17, 2024

5  out of  5
rating by casimer ciulla
"Outstanding"